How to create an account?

You can create an account by clicking the “Register” button in the upper right corner of the website. Fill in your basic information (such as name, email address, password, etc.) and submit to complete the registration.

What should I do if I forget my password?

If you forget your password, please click on the “Forgot Password?” link on the login page. Enter your registered email address and we will send a password reset link to your email.

How to place an order?

Browse products on our website, select items that interest you, and add them to your shopping cart. Then enter the shopping cart page, fill in the delivery information and select the payment method. Finally, confirm the order and complete the payment.

Can I change or cancel an order?

Once an order is submitted and processed, it is usually not possible to change or cancel it. If you wish to modify your order, please contact our customer service as soon as possible and we will do our best to assist you.

5. How to check the order status?

You can check the status of your order on the “My Orders” page by logging into your account. We will also send status updates to your email during the order processing.

6. How to return or exchange goods?

If the product you receive has problems or does not meet your expectations, you can apply for a return or exchange within 7 days after receiving the product. Please visit our ‘Return and Exchange Policy’ page for detailed procedures.

7. Is the website secure?

We attach great importance to your privacy and payment security. The website uses SSL encryption technology to ensure the security of all payment information and personal data.